Shipping policy
At Shivanico.com, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below.
Order Processing
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All orders are processed within 1–2 business days after successful payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During festive seasons or promotional sales, processing times may be slightly longer.
Shipping Time
Estimated delivery timelines within India:
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Metro Cities: 3–5 business days
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Other Cities & Towns: 5–8 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Free Shipping on eligible orders (if applicable).
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Shipping charges, if any, will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number and courier details. You can use the tracking number to monitor your shipment status.
Delivery Information
Please ensure that your shipping address, PIN code, and contact number are accurate while placing your order. Shivanico.com is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier partner delays
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High order volumes
We appreciate your patience in such situations.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery. Kindly include your order number along with clear photos or videos of the product and packaging for faster assistance.
International Shipping
Currently, Shivanico.com ships only within India. We do not offer international shipping at this time.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support through the Contact Us page on Shivanico.com. We will be happy to assist you.